Once I place my order, when will it ship?
We strive to dispatch orders within one business day from order placement. (Times may vary during promotional periods)
Business days refer to Monday-Friday with the exception of major Australian or Queensland holidays.
Do you ship internationally?
No, at this time we do not ship internationally from vionicshoes.com.au. However, you can purchase internationally from our exclusive distributors listed below.
Do you ship to P.O. boxes?
Yes! We are able to ship to P.O. boxes. There will be an additional $8 flat rate surcharge if wanting to add express.
Disclaimer: Please allow one business day for order processing. Orders placed after 2pm AEST will be processed the following business day. No orders will be processed or shipped on Saturdays, Sundays or holidays. *Complimentary shipping applies only to standard shipping. Additional costs for express post.
Want Delivery Updates?
Want to track your parcel, choose a safe place to leave it, or redirect it to a free 24/7 Parcel Locker?* You can do all that with the free AusPost app. Download it now from Google Play or the App Store.
*Fees and charges will apply to carriers other than Australia Post and StarTrack to lodge parcels under the Parcel Locker and Parcel Collect (Post Office) services. This cost may be passed on to customers. You have 48 hours to collect your parcel once it has arrived at a Parcel Locker. Please refer to the full terms and conditions at auspost.com.au/parcellockers for further details.
Special Events
BLACK FRIDAY
No express shipping options are available during our Black Friday sale. Shipping timelines remain the same depending on the freight network, however, please allow for up to 5 working days for dispatch during busier periods.
CHRISTMAS 2025
Metro Deliveries Standard (QLD, NSW, VIC, SA) - Order by Friday the 19th of December.
Express Metro (QLD, NSW, VIC, SA) - Order by Wednesday the 23rd of December.
Metro Deliveries Standard (WA, NT, TAS) - Order by Friday the 12th of December.
Express Metro (WA, NT, TAS) - Order by Monday the 22nd of December.
Rural Deliveries - Please use the Australia Post and Star Track websites for estimated delivery timelines to your location.
