Orinda Ballet Flat - Black Nappa

Hi Gail, we’re so sorry to hear this, that’s definitely not the kind of experience we want you to have.

We completely understand how frustrating and disappointing this must be, and we truly regret that your experience has left you feeling this way.

Please get in touch with our Customer Service Team at info@vionicshoes.com.au with your order number, photo of the pair and any further details so we can look into this for you and help find a resolution.

Thank you for bringing this to our attention. We’d really appreciate the opportunity to make this right.